Privacy Policy

Last updated: May 7, 2025

Connect Trade ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our API, or engage with our services.

1. Who This Policy Applies To

This policy applies to Website Visitors, Platform Partners (companies or developers who integrate our API), and End Users (individuals who authorize trading through our partners).

2. Information We Collect

We collect personal data you voluntarily provide (contact details, account registration data, communications) and data collected automatically (IP address, browser type, usage data, log files). We may also receive information from integrated brokers, identity verification providers, and marketing partners.

3. How We Use Your Information

We use collected data to operate and provide our API and services, authenticate users, process transactions, provide customer support, improve platform performance and security, conduct analytics, send communications, and comply with legal obligations.

4. How We Share Information

We may share your information with service providers, broker partners, compliance partners, legal authorities when required by law, and in corporate events such as mergers or acquisitions. We do not sell your personal information.

5. Cookies and Tracking

We use cookies and similar technologies to improve user experience, measure traffic and engagement, and remember preferences and sessions. You may control cookies through your browser settings.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to access, update, or delete your personal information, object to or restrict our processing, withdraw consent, opt out of marketing emails, and request a copy of your data. To exercise these rights, email us at sales@connecttrade.com.

7. Data Security

We maintain administrative, technical, and physical safeguards including encryption and access controls to protect your information.

8. Data Retention

We retain personal data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

9. International Data Transfers

Your data may be transferred and processed outside of your country of residence, including in the United States. We implement safeguards such as standard contractual clauses to ensure data protection.

10. Children's Privacy

Connect Trade is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this policy periodically. Continued use of our services after updates means you accept the revised terms.

12. Contact Us

Connect Trade Privacy Team — sales@connecttrade.com